FAQ

We know everyone will have some questions they would like answered. Take a look at the FAQ's below to see if we have the answers!

How long does it take to process my order?

Due to high volume, processing orders takes anywhere from 3 to 5 days.

My order still has not shipped after 3 days, is there a problem?

Sometimes there are processing delays with the print company (machine down, bad batch, holidays etc.). You should anticipate 3 to 5 days for processing.

I picked the wrong size/color/item on the order I just submitted, what do I do?

Please send us an email through the contact us link at the bottom of the website and we will be more than happy to help you resolve your issue!

My address is wrong on my order, how do I adjust this after the order is placed?

Please send an email immediately with your order number, name, and the correct shipping address so we can take care of you as soon as possible.

My package is being shipped back to LGND Supply Co. what happened?

Sometimes the delivery service cannot fulfill the delivery due to incorrect shipping information or the package was damaged severely during transport. Please send us an email explaining your situation as well as your order number, name and shipping address and we will be sure to fix everything!